Wildzy Cookie Policy

At Wildzy, we believe in full transparency about how we collect and use data when you visit our website. This Cookie Policy explains what cookies are, how we use them on the wildzy.io platform, and what choices you have regarding their use. By continuing to browse our site, you consent to our use of cookies as described in this document. If you have questions about our practices, please do not hesitate to contact us at support@wildzy.io.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used by online platforms, including our Wildzy casino, to make sites work more efficiently, improve user experience, and provide reporting information to site operators. Cookies allow us to recognise your device and remember certain information about your visit, such as your preferred language or login status.

Cookies can be "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period of time or until you delete them manually. We use both types across our platform to ensure a smooth and secure experience for every visitor.

How We Use Cookies

Here at WildZy, we use cookies for a number of essential and non-essential purposes. Our use of cookies helps us maintain the functionality of our services, analyse site performance, and deliver a personalised experience to our users. Below, we outline the main categories of cookies we deploy.

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, certain features — such as secure login, session management, and access to restricted areas of our platform — would not be available. We use strictly necessary cookies to:

  • Authenticate your session when you complete the Wildzy login process
  • Maintain your account security and prevent fraudulent activity
  • Enable core site functionality, including navigation and payment processing
  • Remember your cookie consent preferences
  • Support compliance with our Wildzy casino licence obligations under the Anjouan Offshore Financial Authority (ALSI-202412035-FI2)

Because these cookies are strictly necessary, they cannot be disabled through our cookie settings tool. You may block them via your browser settings, but doing so may affect your ability to use key features of our site.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our WildZy platform. These cookies collect information in an aggregated, anonymous form and help us identify which pages are most visited, how long users spend on each section, and where technical issues may occur. This data allows us to continuously improve our services.

  • We track page load times and error rates to maintain optimal site performance
  • We analyse user journeys through our casino lobby, game sections, and sportsbook
  • We measure the effectiveness of our promotional pages, including bonus and offer sections

Functional Cookies

At Wildzy, we use functional cookies to remember your preferences and personalise your experience. These cookies allow us to provide enhanced features and ensure our platform adapts to your needs. For example, we use functional cookies to:

  • Remember your preferred language from our available localisations (including Danish, German, Spanish, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, and Swedish)
  • Store your preferred currency selection (EUR, Bitcoin, Ethereum, Litecoin, or Tether)
  • Recall your game history and recently played titles
  • Preserve your display and accessibility preferences

Targeting and Marketing Cookies

Our WildZy casino may use targeting cookies to deliver relevant advertising and promotional content to you across our site and partner networks. These cookies record your visit to our website, the pages you have viewed, and the links you have followed. We use this information to make our advertising more relevant to your interests. Marketing cookies may also be used to:

  • Limit the number of times you see a particular promotion or advertisement
  • Measure the effectiveness of our marketing campaigns
  • Help us understand how visitors reach our site (for example, via affiliate partners)

We ensure that any marketing activities carried out through cookies comply with applicable data protection regulations and the terms of our operating licence.

Third-Party Cookies

In addition to our own cookies, we may allow trusted third-party service providers to place cookies on your device when you visit Wildzy. These third parties include analytics providers, payment processors, and game software vendors such as Play'n GO, Pragmatic Play, NetEnt, Microgaming, Hacksaw Gaming, Big Time Gaming, and others who power our gaming library. Third-party cookies are governed by the respective privacy policies of those providers, and we encourage you to review them independently.

We do not sell or share your personal data obtained through cookies with unauthorised third parties. Our use of third-party cookies is limited to legitimate operational and analytical purposes consistent with our privacy obligations.

Wildzy Casino and Cryptocurrency Tracking

For users who choose to make deposits or withdrawals using cryptocurrencies — including Bitcoin, Ethereum, Litecoin, or Tether — we may use session cookies to facilitate secure transaction processing. These cookies do not store wallet addresses or private keys and are used solely to maintain the integrity of your session during financial transactions on our platform.

Managing Your Cookie Preferences

We respect your right to control how cookies are used when you visit our site. At WildZy, you can manage your cookie preferences in the following ways:

  • Cookie consent tool: When you first visit our site, we present a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category.
  • Browser settings: Most web browsers allow you to block or delete cookies through their settings menu. Please refer to your browser's help documentation for detailed instructions.
  • Opt-out tools: For analytics and marketing cookies, you may be able to opt out via industry opt-out platforms such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

Please note that disabling certain cookies may affect the performance and functionality of our Wildzy casino platform. In particular, blocking strictly necessary cookies may prevent you from logging in or completing transactions.

Data Retention

The information collected through cookies is retained only as long as necessary for the purposes described in this policy. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire (typically between 30 days and 24 months, depending on their purpose) or until you delete them. We periodically review and update our cookie retention periods to ensure they remain appropriate.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make significant changes, we will notify you by displaying a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of the Wildzy platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our use of cookies, or about data protection practices more broadly, please contact our support team. We are here to help and committed to addressing your queries promptly.

  • Email: support@wildzy.io
  • Complaints: complaints@wildzy.io
  • Operator: Rabocse S.R.L., licensed under the Anjouan Offshore Financial Authority
  • Live Chat: Available 24/7, Monday to Sunday

Our WildZy team is available around the clock via live chat and email to assist you with any questions regarding your privacy, cookie settings, or your account. We are committed to ensuring your experience on our platform is safe, transparent, and fully in line with applicable data protection standards.