Wildzy Terms and Conditions

Welcome to Wildzy, the online casino operated by Rabocse S.R.L. By accessing or using our platform at wildzy.io, you agree to be bound by the terms and conditions set out below. We ask that you read this document carefully before registering an account or placing any bets. If you do not accept these terms in full, you must not use our services. At Wildzy, we are committed to providing a fair, transparent, and secure gaming environment for all our players.

1. About Us and Our Licensing

We operate under a licence issued by the Anjouan Offshore Financial Authority (Comoros), licence number ALSI-202412035-FI2. Our contractual relationship with you is governed by the laws of Curaçao, and any disputes fall under the exclusive jurisdiction of the Joint Court of Justice of Aruba, Curaçao, Sint Maarten, and of Bonaire, Sint Eustatius and Saba. At WildZy, we were established in 2024 and serve an international audience, with a primary focus on European markets. If you have questions about our Wildzy casino licence, please contact our support team at support@wildzy.io.

2. Eligibility and Restricted Jurisdictions

To use our services, you must be at least 18 years of age and legally permitted to engage in online gambling in your jurisdiction. We do not accept players from the following countries and territories:

United States, United Kingdom, Australia, France, Netherlands, Germany, Sweden, Austria, Spain, Cyprus, and the Comoros
Dutch West Indies, including Aruba, Bonaire, Saba, Statia, Sint Maarten, and Curaçao
All FATF blacklisted countries, including Iran and North Korea
All sanctioned countries and any jurisdiction where online gambling is deemed illegal by the Central Government of Curaçao or the Anjouan Offshore Financial Authority

We also prohibit the use of VPN services, proxy servers, or any similar location-masking technology. We reserve the right to close accounts and withhold funds if we determine that a player has circumvented our geo-restrictions.

3. Account Registration and Verification

To access our full range of services, including the Wildzy login portal, you must create a registered account. You agree to provide accurate, complete, and up-to-date information at the time of registration. Each person may only hold one account on our platform — duplicate accounts will be suspended.

3.1 KYC Requirements

We are required to carry out Know Your Customer (KYC) verification. Full KYC is mandatory once your lifetime deposits exceed €2,000 or upon any withdrawal request. Our team typically completes KYC reviews within 48 hours. Until verification is complete, we reserve the right to place a hold on withdrawals.

4. Deposits and Withdrawals

At WildZy, we support a wide range of payment methods to ensure convenience for our players. Accepted deposit options include Visa, Mastercard, American Express, Apple Pay, Giropay, Sofort, Revolut, Bitcoin, Ethereum, Litecoin, and Tether. Our Wildzy casino Bitcoin support reflects our commitment to modern, flexible payment solutions.

4.1 Deposit Rules

Third-party payments and business account transactions are strictly prohibited
Available currencies include EUR and selected cryptocurrencies; options depend on your registered country
Your initial deposit must be wagered at least once before any withdrawal is processed

4.2 Withdrawal Rules

We want to make every Wildzy casino withdrawal as straightforward as possible. The following limits and conditions apply:

Minimum withdrawal: €100 for bank transfers, e-wallets, and cryptocurrency
Maximum withdrawal: €1,000 per day and €10,000 per calendar month
Maximum win: €100,000 per calendar day across all bets, bonuses, and promotions
Only one pending withdrawal per payment method is permitted at a time
Only one withdrawal request may be submitted per 24-hour period
Winnings are paid only in the currency in which bets were placed
Our total aggregate liability as operator is capped at €500

Withdrawals are typically processed within 3 banking days. Delays may occur during public holidays, additional verification procedures, or when different deposit and withdrawal methods are used. For questions about your Wildzy casino withdrawal, please contact us via live chat or at support@wildzy.io.

5. Bonuses and Promotions

Our WildZy welcome package offers a Slots Welcome Bonus of 600% up to €10,000 spread across four deposits. No Wildzy casino no deposit bonus is available at this time. The following terms apply to all bonuses:

Each bonus deposit carries a x10 wagering requirement
Maximum bet with an active bonus is €2 per spin or round
Maximum win from a deposit bonus is x25 the bonus amount
Sports betting, roulette, sic bo, baccarat, live casino, and video poker do not contribute to wagering requirements
Only one bonus may be active at any time
If your balance drops to €0.20, active wagering requirements are cancelled
Unused bonuses are forfeited after one month
Maximum win from non-deposit bonuses is x10 the bonus amount; at least one successful deposit is required before withdrawal

Our Sports Bonus is valid exclusively on sports betting and cannot be used on slots or live casino games. Minimum qualifying odds for sports bets are 1.80 per single bet. Bets placed below 1.80 odds are non-qualifying, and any winnings from such bets will be confiscated. A separate Live Casino Bonus is valid on live casino games only and cannot be applied to other game types.

6. Games and Software

At Wildzy, we offer an extensive library of games including slots, live casino, roulette, blackjack, baccarat, sic bo, poker, video poker, jackpot games, crash games, and sports betting. Our sportsbook covers over 30 sports disciplines including football, tennis, Formula 1, MMA, basketball, and more. Our live casino content is powered by Winfinity and ICONIC21, while our broader game portfolio includes titles from Play'n GO, Pragmatic Play, NetEnt, Microgaming, Hacksaw Gaming, Big Time Gaming, Yggdrasil, Relax Gaming, and many others.

7. Responsible Gaming

We at WildZy take responsible gambling seriously. We provide tools and resources to help players manage their gaming behaviour, including deposit limits, session reminders, and self-exclusion options. If you feel that gambling is negatively affecting your life, we encourage you to contact our support team or seek help from independent organisations. Players are solely responsible for ensuring that online gambling is legal in their jurisdiction before registering at our Wildzy casino.

8. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy. Our data handling practices are designed to protect your information and comply with applicable regulations. We do not sell your data to third parties. For full details on how we use your information, please review our Privacy Policy available on our website.

9. Intellectual Property

All content on the WildZy platform, including logos, graphics, text, and software, is the exclusive property of Rabocse S.R.L. or our licensed partners. You may not reproduce, distribute, or commercially exploit any part of our platform without our express written permission.

10. Changes to These Terms

We reserve the right to update or modify these terms at any time. Where changes are material, we will notify registered players via email or a notice on our platform. Your continued use of our services following such notification constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

11. Contact Us

If you have any questions or concerns regarding these terms, please do not hesitate to reach out to our team. We are available 24/7 via live chat on our website, or you can email us at support@wildzy.io. For formal complaints, please contact us at complaints@wildzy.io. Our Wildzy customer support team is ready to assist you in English, French, German, Spanish, Italian, Danish, Dutch, Finnish, Norwegian, Polish, Portuguese, and Swedish.

Content updated: July 23, 2026